Support Resources


How can we help?

As an InfoReady client, you'll experience friendly, rapid online support and have anytime access to a comprehensive portal packed with video training, best-practices, and other resources.

You can reach us by submitting a ticket, by phone, email or visiting our Support Portal.


734-929-0010 ext. 256


Support Portal

Join our community

Join InfoReady's listserv to keep up to date on news and product announcements. And connect with fellow InfoReady admins across the world to share tips and tricks...and templates. Choose to receive messages as they are posted or daily/weekly digests of posts.

IT Documentation & Resources

Below you will find the most commonly requested documents.  We are happy to provide other items on demand, so please ask if you need other documentation.  Email


Toolkit for the assessment of vendor provided services and resources.


Summary of the technical details of the InfoReady platform.

Privacy Notice

Privacy policy for outlining how InfoReady collects, protects and secures data.

SOC2 Type 2

Please request our most recent SOC2 Report. 

SSO Requirements

Specifications for integrating SSO with the  InfoReady platform.

User Authentication

User authentication specifications for the InfoReady platform.

VPAT Documentation

InfoReady is AA compliant for the WCAG 2.1 guidelines

Accessibility Statement

InfoReady's commitment to provide equal access to our platform and tools.